Privacy Policy

Introduction

Trenchless Pipe Solutions ("Trenchless Pipe Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how we protect it, including information collected through our Free Estimate request form.

Information We Collect

When you submit a Free Estimate request or otherwise contact us through this website, we may collect information you provide directly, such as your name, phone number, email address, service address or city, and a description of your plumbing issue.

How We Use Your Information

We use the information you submit to respond to your service request, provide a free estimate, schedule appointments, and communicate with you about the plumbing or trenchless services you requested.

SMS & Text Messaging Communications

Trenchless Pipe Solutions may use SMS (text messaging) for low-volume operational and internal business notifications related to our plumbing services.

• SMS messages may be generated when a customer submits a service request or Free Estimate request through this website.
• These SMS notifications are sent only to authorized Trenchless Pipe Solutions staff and business recipients who have agreed to receive these internal, operational notifications.
• Customer phone numbers submitted through this website are not automatically enrolled to receive marketing SMS messages.
• Message frequency may vary.
• Message and data rates may apply.
• Recipients of these internal notifications can reply STOP to opt out at any time, or HELP for assistance.

How We Share Information

Trenchless Pipe Solutions does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes. We may share information with service providers who help us operate our business (for example, scheduling or communications tools), solely to help us provide services to you, and only under confidentiality obligations consistent with this Privacy Policy.

Data Retention & Security

We retain the information you submit only as long as reasonably necessary to respond to your request and provide our services, and we use reasonable administrative and technical safeguards to protect it.

Your Choices

If you have questions about information you submitted, or wish to have it removed from our records, you can contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

Trenchless Pipe Solutions
Serving Tampa Bay & Surrounding Areas
Phone: 813-595-8052
Website: Trenchless Pipe Solutions